How Personal Information about Customers is Used?
User data may be shared with Eni Stores Online Service providers to improve order processing and customer service. It may also be used both for marketing research purposes and customer relationship management.
What is done with your Personal Information?
User data collected enables us to personalize our website to suit an individual user’s preferences. Data collected are for statistical purposes and to help us process orders, deliver products and services, process payments, communicate with you about our products, services, and promotional offers and to detect and detect fraud and abuse on our website.
By completing an order or signing up, you agree to receive emails associated with finalizing your order e.g. Emails asking you to review Eni Stores Online and your purchase, Promotional emails, SMS, and push notifications from Eni Stores Online.
You may unsubscribe from promotional emails via a link provided in each mail. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS. You may also email the Customer Service unit to do so.
What about Cookies?
Cookies are designed to remember your browsing patterns by sending information from your device to our systems to recognize your device and provide features to give you a unique and easy navigation experience.
The acceptance of cookies is not a requirement for visiting our website, however, kindly note that the use of the ‘Shopping Cart’ functionality on our website when ordering is only possible with the activation of cookies.
What is the accuracy of the Personal Data provided to Eni Stores Online?
You declare and guarantee that you are the owner or have the necessary rights on the content that You transmit to us; that at the date of its transmission the content is exact and true
The use of the content does not contravene any of our policies and will not be damaging to any third party (i.e. that the content is not defamatory.
How Secure Is Information About Me?
It is important for you to protect against unauthorized access to your password and computer. Be sure to sign off when you have finished using a shared computer.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire debit card numbers to the appropriate credit card company during order processing.
Examples of Information Collected
Information you give us: You provide most of such information when you search, buy, post, participate in a promo or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through enistoresonline.com; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a promo entry form.
As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; and financial information, including Social Security and driver’s license numbers.
Automatic information: Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers; the full Uniform Resource Locator (URL) clickstream to, though, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call.
Mobile: Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features.
What are your rights?
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your data for direct marketing purposes.